Managing Your Headsets
Groups
Groups are admin-defined blocks of headsets that share the same apps, configuration and settings. Groups allow you to efficiently set up, deploy changes and manage updates to multiple headsets at one time.
Adding headsets to a group can help you manage and maintain their apps, settings and configurations. Headsets can only belong to one group, and once they've been added, they can't be managed individually.
To add a headset to a group:
From Device Manager, click on Device Fleet.
Click All Devices, then click Group Devices, then click the group you want to add a headset to.
Tick the box next to the headset, then click Assign to Group, then click Move to new group.
To remove a headset from a group:
From Device Manager, click on Device Fleet.
Click the group the headset is currently in, then click Group Devices, then click All Devices.
Tick the box next to the headset, then click Assign to All Devices, then click Move Devices.
To delete a headset group:
From Device Manager, click on Device Fleet.
Click Group Devices.
Highlight the group you want to delete and click
.
Click Confirm to finish deleting a group.