It's important to promote hygiene and safety best practices when using Oculus for Business devices across your workforce. Do not share headsets with persons with contagious conditions, infections or disease. Learn more about health and safety when using an Oculus device.
For advice relating to specific contagious conditions such as COVID-19, we suggest following the guidance from your local health authorities and the World Health Organization.
Keep in mind that cosmetic wear and tear and physical damages aren't covered under warranty.
Wash your hands before using headsets and handling shared equipment. Use nitrile gloves while cleaning and dispose of gloves after each use. Between cleanings, either wash hands thoroughly or use hand sanitizer.
Clean devices between each use with non-abrasive anti-bacterial wipes. When using these wipes, wet the surface until it is visibly wet. The surface should remain wet for 10 minutes. Let the equipment air dry, then wipe off the remaining cleaning solution with a dry microfiber cloth.
For devices that do not have wipeable facial interfaces available, use barrier masks while following the same cleaning guidelines noted above between use. Replace and discard barriers after each use.
Use a dry optical lens microfiber cloth to clean your headset lenses. Don’t use liquid, alcohol-based or chemical cleansers.
Starting from the center of the lens, gently wipe the lens in a circular motion moving outwards.
Note: Alcohol wipes should not be used on lenses as they can damage them. Alcohol wipes should only be used on other headset components. Use with caution.