Managing Headset Settings


Learn how to manage the settings of your Oculus for Business device in the headset and in Device Manager.



Status


Each headset is listed in the Device Fleet dashboard by the serial number. Selecting a headset from the Device Fleet dashboard will bring up its ‘Overview’ information which will show more information than the Device Fleet view:

  • Status - Status types include:

    • Unconfigured: Headset is staged for activation but has not gone through the activation process yet (Device Setup app).

    • Active: Connected in past 24 hours.

    • Offline / Unreported: Has not connected in 24 hours.

    • License expired: Device does not have an active license and is unusable.

    • License is expiring in XX: Countdown to license expiration within 30 days.

    • OS update available: Device is running an older operating system than available.

  • OS version

  • Headset battery level

  • Controller battery levels

  • Wi-Fi network

  • Other configured Wi-Fi networks

  • Last updated time

  • Controller ID numbers

  • Controller status

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The Device Fleet dashboard allows you to view information, manage your headsets and perform administrative actions.

From here you can see things like device status, manage app deployment, assign and remove Wi-Fi networks and manage group assignments.

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Groups


Groups are admin-defined blocks of headsets that share the same apps, configuration and settings. Groups allow you to efficiently set up, deploy changes and manage updates to multiple headsets at one time.


Adding headsets to a group can help you manage and maintain their apps, settings and configurations. Headsets can only belong to one group and once they're added they can't be managed individually.


To add a headset to a group:

  1. From Device Manager, click Device Fleet.

  2. Click All Devices > Group Devices > Click the group you want to add a headset to.

  3. Check the box next to the headset, then click Assign to Group > Move to new group.


To remove a headset from a group:

  1. From Device Manager, click Device Fleet.

  2. Click the group the headset is currently in > Group Devices > All Devices.

  3. Check the box next to the headset, then click Assign to All Devices > Move Devices.

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To delete a headset group:

  1. From Device Manager, click Device Fleet.

  2. Click Group Devices.

  3. Highlight the group you want to delete and click .

  4. Click Confirm to finish deleting a group.

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Settings


You can change certain settings of a headset or group of headsets in Device Manager without having to physically interact with the headset.

To change the settings of a headset or group of headsets:

  1. From Device Manager, click Device Fleet.

  2. Click on the headset or group you want to change and then click Settings.

  3. Adjust the settings for the group you selected and then click Save.


The settings you can change remotely include:

  • Enable/Disable Automatic System Updates

  • Enable/Disable USB Debugging

  • Enable/Disable Guardian

  • Enable/Disable Controller-Free Mode

  • Add/Edit Device PIN

  • Add/Edit Device PIN for Admin Mode

  • Add/Remove/Assign Applications

  • Enable/Disable Kiosk Mode

Note: Settings such as volume, brightness or certain network settings need to be done directly on the headset.

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USB debugging allows you to access developer mode and ADB commands. This makes it easier to test apps you're building and troubleshoot issues.

To enable USB debugging:

  1. From Device Manager, click Device Fleet.

  2. Click on the headset you want to use and then click Settings.

  3. Click the switch next to Enable USB Debugging.

You may need to restart the headset before the changes are accepted.

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Controller-free mode can be activated in the apps tab for Oculus Quest headsets. Controller-free mode allows users to interact with buttons and content in VR by gazing at their desired target and selecting it with the physical volume buttons.

To turn on and use controller-free mode:

  1. From Device Manager, click Device Fleet.

  2. Click on the device you want to enable and click Settings.

  3. Turn on Enable Controller-Free Mode.

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Using Admin Mode


Admin Mode allows you to edit the settings of an individual headset using a PIN. Each headset's PIN can be set up and changed from Device Manager.


Admin Mode allows admins to adjust settings locally for individual headsets. This can be useful if a user is actively using a headset but needs a setting adjusted. Admin Mode can be accessed from in-VR by entering an established 4 digit pin. To enable admin mode:

  1. From your Device Fleet page, select the headset or group of headsets that you want to enable Admin Mode for.

  2. Click the Settings tab from the right side fly-out menu.

  3. Click the Admin Mode toggle to on.

  4. Create a four digit PIN code.

  5. When you're finished, hit the X in the top right corner of the fly-out menu to save your settings and exit the menu.

Remember to let the other admins know what the PIN code is so that they can adjust settings locally on each headset as needed.

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Settings adjustments to individual headsets can be made locally through Admin Mode.

To enter Admin Mode on Quest:

  1. Turn on the headset.

  2. Select See All from the bottom menu bar.

  3. When prompted, enter the Admin Mode PIN using the VR PIN pad.

    • The default PIN for admin mode is 1234. You can update you admin mode PIN at any time from the Device Manager settings panel.

  4. Upon successfully entering the Admin Mode PIN, you'll be able to adjust the headset's settings locally. When you're finished, select the blue admin mode button from the bottom toolbar to exit Admin Mode.

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Network


A Wi-Fi network can be created and added to your Network Library from the Device Fleet dashboard or from Apps and Networks.

To add a Wi-Fi network from the Device Fleet dashboard:

  1. From Device Manager, click Device Fleet.

  2. Click the group you want to add a network to and then click Add Network > click Create New Network.

  3. Enter the network SSID (network name) and password > click Create.


To add a Wi-Fi network from Apps and Networks:

  1. From Device Manager, click Apps and Networks.

  2. Click Networks > click Add Network.

  3. Enter the network SSID (network name) and password > click Create.

The Wi-Fi network will now available in your Network Library where you can add and assign to headsets.

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Open Wi-Fi networks, networks that don't require a certificate, that have been added to your Network Library can be assigned to headsets you manage.

To assign an open Wi-Fi network:

  1. From Device Manager, click Device Fleet.

  2. Click the group or headset you want to add network to and then click Add Network.

  3. Under Network Library click the dropdown menu and find the network you want to add.

  4. Click Add Network button to finish adding the network.

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Installing a certificate for an EAP-TLS (Certificate based) Wi-Fi network must be done through one of the MDMs supported by Oculus for Business.

Adding an MDM to your app library in Device Manager

  1. From Device Manager, click Libraries > All Apps > Add App .

  2. Fill in the required fields with the information listed below:

  3. Check to make sure that the MDM app now shows up in the All Apps list under your Libraries tab. If the MDM you use isn't listed above, you'll need to locate a direct download link or host it yourself.


Deploy an MDM app to a headset

  1. Go to your Device Fleet page and add the MDM app to your headsets.

    1. Click on the headset or group of headsets where you need to deploy the Wi-Fi certificate via MDM.

    2. Click Apps.

    3. Click Add App.

    4. Select the MDM from the dropdown, then click Add App.

    5. Click Save.

  2. You can turn the headset off and back on again to force Device Manager to sync.


Adding a certificate-based Wi-Fi network to a headset

  1. From your phone, use Device Manager to push the MDM app to your headset. Both devices must be on an open network at this point.

  2. Follow the steps from the MDM app on your headset.

  3. Set up the headset so that it's an MDM managed device.

  4. Set up the headset for certificate delivery. This will require interaction with the MDM app from the headset.

  5. Once the MDM app is configured, connect to the certificate-based Wi-FI and confirm it connects to the internet.

Keep in mind, you'll need to repeat the process once for each headset that needs a certificate.

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