Selecting a headset from the Device Fleet dashboard will show overview information, including:

  • Device Status

    • Unconfigured: Headset is staged for activation but has not gone through the activation process yet (Device Setup app).

    • Active: Connected in last 24 hours.

    • Offline/Unreported: Has not connected in 24 hours.

    • Licence expired: Device does not have an active licence and is unusable.

    • Licence is expiring in XX: Countdown to licence expiry within 30 days.

    • OS update available: Device is running an older operating system than available.

  • OS version

  • Headset battery level

  • Controller battery levels

  • Wi-Fi network

  • Other configured Wi-Fi networks

  • Last updated time

  • Controller ID numbers

  • Controller status