If you run into any issues with charging your Oculus for Business headset, try the following steps:

  • When charging, ensure your charging cable is connected to your headset properly. If you're not sure, unplug your charging cable from the headset and power brick, then plug it back in.

  • Make sure the LED light on the side of your headset is lit while charging. If the LED light is not lit Orange or Green, your headset is not being properly charged.

  • When your headset isn't charging and isn't in use, make sure that it is turned off or in sleep mode.

  • Make sure the proximity sensor in the headset is not blocked by the headset straps or other objects.

    • Note: The proximity sensor is located above the bridge of the nose for the Oculus Quest and Quest 2 headsets.