Oculus Touch controllers come pre-paired to the headset that they're delivered with. If you have controller pairing issues after the device has been provisioned, try restarting your headset. To do this:
With your headset on, hold the power button on the top of your headset down until you're prompted with a shut-down screen.
Select Restart to reboot your headset.
Once it has turned back on, press any button on the controllers. You should see a light above the A/B and X/Y buttons on each controller. If you don't, check the battery in each controller and make sure that they're properly seated.
You can also manually pair Touch controllers with your Oculus for Business headset. Pairing controllers is an admin action and will require an Admin PIN to complete.
To pair Touch controllers to your Oculus for Business headset:
From the Universal menu, select See All.
Enter your Admin PIN and select Go
Select View All Settings.
Under the Devices tab, select Controllers.
Select Pair, then follow the on-screen instructions to complete the pairing setup.
Bear in mind that you can only have one set of Touch controllers paired to a headset at a time.
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