CASE STUDY

Transforming training to drive efficiencies and inspire creativity

COMPANY

Aptiv

INDUSTRY

Automotive

ISV

The Leadership Network

Aptiv is reimagining Lean Six Sigma training for its global workforce with Gemba and Oculus for Business.

How Aptiv and Gemba are transforming employee learning with Oculus for Business.

A global technology leader, Aptiv offers a portfolio of technologies that make vehicles safer, greener, and more connected. The company is also developing one of the signature technologies of the 21st century — the neural net or “brain” inside the self-driving car.
In 2019, Director of ISC Transformation James Murray and Director of Operational Excellence Edward O’Brien embarked on an initiative to bring new Lean Six Sigma processes to the supply chain function of Aptiv’s Advanced Safety and User Experience business. With a three-year timeline and 11 manufacturing sites worldwide to be trained, Aptiv was proactive about adopting VR with Gemba to be able to train their teams faster and more effectively.
Murray and O’Brien turned to The Leadership Network (TLN), developers of the Gemba virtual reality learning platform. Gemba provides everything needed to deliver successful VR learning in one place. “People trained with VR recall as much as 75% of the learning material within 24 hours, which is significantly more than e-learning can ever achieve,” says Murray. “We saw it as the next best option to being in the room with our employees.”
Aptiv and Gemba decided to build Aptiv’s Lean training content on the Oculus for Business platform. “TLN’s clients demand cutting-edge technology,” says Dominic Deane, Chief Operating Officer of Gemba. “They need a product that can work anywhere and that has a reliable enterprise support system. Oculus for Business enables the Gemba platform to provide this high-quality solution.”
WITH VR, APTIV CAN REDUCE IN-PERSON TRAINING TO
4 HOURS FROM 2 DAYS

Developing immersive learning experiences in virtual reality.

The Oculus Quest headset form factor was the first thing that appealed to the Aptiv team. “When we compared it to others out there, it was like comparing the new smartphones to one of the first mobile phones that looked like bricks,” Murray says. “There was no comparison.”
O’Brien agrees. “You don’t want to try to scale a solution based on a PC, monitor, headset, and 3,000 cables,” he says. “The Oculus Quest headset comes in this little box that holds everything you need. It’s so much easier to install compared to competitors, it’s got simple handheld controls, and we can keep it alive for several hours with batteries.”
Deployment is easier with Oculus for Business, too. “The last thing we need is software-related escalations when we want to be focused on the training content,” O’Brien says. For the initial rollout, he and Murray deployed training sessions in Europe and North America from their home office.
The ability to manage training sessions from afar was a big advantage for Aptiv even before the COVID-19 outbreak curtailed corporate travel, because the team can ensure that the initial experiences are consistent and high-quality across sites. In addition, Gemba built assessments and analytics dashboards to see where individual employees might be struggling and ensure the effectiveness of the content.
Gemba’s Deane appreciates the way Oculus makes learning seamless. “Trainees are able to pick up a headset and immediately become immersed,” he says. “The intuitive design of the headset and controllers means that the technology never comes across as intimidating, but is instead inviting and exciting for users who may have never experienced virtual reality before.”

Aptiv's Superpowers

Real-time Collaboration

Big Dollar Savings

Possible Impossible Scenarios

Oculus Quest headsets were a game changer. Easy setup, no PC, and no wires. There is no doubt that this solution is the best for Aptiv.”

EDWARD O’BRIEN
Director of Operational Excellence, Aptiv
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